Terms and Conditions

ARTICLE 1 - Acceptance of these general conditions

The fact that a customer confirms his order by carrying out the formalities required to pay the price, constitutes full acceptance of these general conditions of sale that he expressly declares to accept without reservation.

ARTICLE 2 - Order validation and contract confirmation

The information transmitted by the buyer when ordering engages the latter: in the event of an error in the wording of the recipient's contact details, La Petite Plagiste cannot be held responsible for the impossibility in which it could be, to deliver the ordered items.

ARTICLE 3 - Cancellation-returns

The customer has the right to return his unworn purchase at his expense within 14 days of receipt.
In the event of an exchange, the jewel must be returned intact in its original packaging, accompanied by all possible accessories, by letter followed. La Petite Plagiste will entitle you in this case to an exchange or a refund to be defined by both parties. Shipping costs are not refundable.

For any return request, please make the request only from the Contact form, accompanied by your first and last name. The return address will then be sent to you. The shipping costs will be at your charge except in the case of a damaged jewel received or an order error due to the seller.

ARTICLE 4 - Price

The prices are printed in euros. The prices indicated next to the photos of the products are those in effect at the time of consultation and may be modified subsequently, without notice. They do not include the cost of transport.

ARTICLE 5 - Payment

The price invoiced to the customer is the price indicated when confirming the order.

Payment is made by credit card or Paypal via the secure system.

The bank card number, the validation date and cryptogram figures are transmitted encrypted. Information concerning your card (number and validity date) does not transit.

ARTICLE 6 - Shipping and delivery

La Petite Plagiste prepares orders within 3 working days. The packages are then sent by post from Monday to Saturday (except public holidays). The preparation time is 72 hours maximum (excluding custom made creations).

Metropolitan delivery by letter followed - 5 to 10 days

Meeting delivery by letter followed - 1 to 3 days

For any order of 150 euros or more, La Petite Plagiste sends the order at its expense by registered mail with acknowledgment of receipt.

Any delays due to the post office do not entitle the buyer to claim damages.

Upon receipt of the package, the customer must check the contents to ensure that the order is compliant and intact.

La Petite Plagiste cannot be held responsible for any damage, loss or delivery error caused by the Post Office. However, La Petite Plagiste undertakes to file a complaint with the post office to settle the dispute.

Good shopping!

 

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